It’s crunch time for the Artists for World Peace travel team – we are leaving for Africa in a few days…but before beginning my second journey with this incredible organization, I’d like to introduce another group of awesome people – the guys and gals behind LensProToGo. I have mentioned them in my last blog post – LPTG came on board as the main equipment sponsor for this year’s trip to Tanzania !
I’d love for you to get to know them a little better so I conducted a fun interview with Meg Rodney, Marketing Brains at LPTG.
LensProToGo is a photo/video rental company based in Boston, MA.
Meg, how did you connect with AFWP and Claudia and what made you want to support the cause ?
“We get many many requests every day for support with gear. When we hear about projects that are making a difference in the world, they grab our attention. This project between Artist for World Peace and Claudia was unique in the fact that it was a followup to a project that had already happened and was successful. First, it’s inspiring to see what they were able to do in Round 1. Secondly, who wouldn’t want to be a part of Round 2? The other part that we loved was there was a photo video purpose to the trip as well. Without this medium, few people would understand the difference that was made in Tanzania. The photos and video Claudia created tell the story. You can see the difference that has been made. It’s exciting to think that we have the opportunity to help make another difference happen.”
Tell us a little about what your company does and why you stand out from the crowd.
“We ship gear and lollipops. And we’re good at it. Technically speaking, we are a national photo and video rental company that ships gear directly to your front door so you only need to take 7 steps away from the couch/editing station.
We have everything from cameras and lenses for both photo and video as well as stabilization, lighting, audio gear, underwater housing units and more!”
“What makes us different ? I’ll start out by saying that we aren’t here to take over the world. We see room for multiple rental companies so we don’t secretly plan to dominate anyone’s business.
We are staffed only by photographers and filmmakers. This is the biggest way that we are different, and do I dare say “better” than the others. Where I’m going is that it allows us to have the best customer service, and our reviews say it too. There isn’t a piece of gear that we purchase that someone in the office doesn’t know how to use. We call all of our first-time customers, introduce ourselves and get a good idea of what they shoot so we know exactly how to accommodate them. We have awesome relationships with our customers. They are more like brothers and sisters than clients.
Another thing that we do differently is based on our shipping methods. First, we include the price of round-trip shipping in the price of the rental. Secondly, we ship all of our gear in Pelican cases. We want to make sure our gear gets to you in one piece and back to us in one piece, not 82… that’s pretty important!
Lastly, every year in November we sell off much of our gear to turn around and restock with new gear. We do this so our gear always looks new and never acts old or used. We also have kick ass drawing skills and will draw dinosaurs/robots fighting dinosaurs on our customers’ boxes if they ask… or Darth Vader!
Can you name one of the biggest problems your clients have and how you help them overcome it ?
“Probably the biggest problem overall between photographer and filmmakers is ordering gear that isn’t the best for their shoot. It’s always our job to find out exactly what they are shooting and get them into the gear that will be best for them. Many times this means that we lose money by taking people out of the larger items, but if they don’t have a good experience the first place they’ll look is at us.”
What makes you and LensProToGo happy at the end of the day ?
“Four legged furry friends, guacamole parties and razor scooters. In all seriousness, we love hearing stories of our customer experiences. In fact, we have an entire wall of letters from customers that get shipped back in their orders. It’s a nice reminder, as we are headed out the door at the end of the day, about why we do what we do and why we will be right back at it early the next morning. We slap hands (also known as high fives) in the office when this happens (on a daily basis).”
What’s your favorite piece of equipment right now ?
“Right now we have a few pieces of stand out gear we love. Since it’s summer, we love the Ikelite Underwater Housing Unit. Also, the Sigma ART series lenses that recently came out are FANTASTIC! I personally used one to photograph my new niece and it is super sharp. The 1.4 aperture is very useful too for wedding photographers. Lastly, the Sony A7s camera that can virtually shoot in pitch black darkness (409,600 ISO) has been getting a lot of buzz.”
What do you wish that everyone knew already who comes to you?
“We wish they knew how different we were from other companies. We aren’t show-boaters and never will be, so you really only see the whole picture after you’ve placed a rental with us. We don’t depend on marketing/advertising to grow, we let our customers speak for us.”
And lastly, how do you feel about the Yankees and the Mets :-) ?
“We will respectfully decline this question ;) But if you would ever like to come to Boston to see a Patriots game, we’d love to meet up!”
Thank you for a great interview Meg !
Fellow photographers, filmmakers and hobbyists – check out our friends at LPTG and see for yourself why they are awesome. Rent a piece of equipment that you’ve always wanted to try…it’s quick, easy and affordable !
Also – show them some love on Facebook and Twitter (@LensProToGo) if you are happy with their services…